Manhattan Home Design, a furniture firm focusing on mid-century modern and modern items, settings itself as a provider of " inexpensive deluxe." The company supplies a curated collection of furniture, including legendary reproductions and original designs, intending to bring top notch, stylish items to a large audience.
Brand Approach and Products
The brand's core approach, as highlighted by CEO Becca Polak, is to offer useful and stylish furnishings that shapes the way people live. Polak, a previous corporate attorney who got Manhattan Home Design in May 2024, brings a focus on customer-centric service and top quality. The firm's brochure consists of preferred products like the Mario Bellini Sofa and the Ducaroy Sofa, commonly made with premium materials such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A extensive check out Manhattan Home Design Reviews from both the company's website and independent evaluation platforms discloses a combined image. The Sitejabber web site offers a specifically informing perspective, with an overall score of 2.6 out of 5 stars, suggesting a pattern of client discontentment.
Positive Comments:
Lots of clients applaud the aesthetic and top quality of the furnishings, noting that items commonly surpass expectations in terms of material and workmanship.
Some reviews from the company's internet site emphasize items as "statement-making" and " precisely what I required to draw the room together."
Older reviews from third-party sites also point out favorable experiences with product quality and timely distribution.
Adverse Responses:
More recent evaluations on independent sites like Sitejabber and Houzz repaint a less beneficial image, with regular problems concerning service, value, and misleading advertising.
Common complaints highlighted on Sitejabber and other platforms consist of:
Poor customer service: Customers report a absence of communication and difficulty resolving issues.
Deceptive methods: There are states of products being listed as "in supply" when they are not, in addition to a " trickery" technique with furnishings top quality and sales.
Shipping and shipment issues: Long delays, unsatisfied orders, and harmed items upon arrival are often pointed out.
Problem with returns and refunds: Clients have actually reported substantial challenges in getting reimbursements Manhattan Home Design Becca Polak or replacements for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor of Manhattan Home Design. Her background remains in the company and lawful world, and she got the company with the objective of improving the online furnishings purchasing experience. She is also a contributor to the business's blog, where she covers interior design fads and suggestions. Her leadership is focused on curating classic, top notch items and transforming the firm's credibility through a extra customer-centric technique.